Next to a keen propensity for concern with their personal appearance, the most notable characteristic of a person born under the astrological sign of Libra is the difficulty (or downright inability) to come to a conclusion.
A true Libra will toil under the pressure of even the simplest of decisions, like choosing between sweet or spicy mustard on their ballpark frank (provided someone helped them decide to go the game in the first place). And the difficulty will only increase with the perceived importance of the task at hand. For example, they are completely lost when trying to negotiate what profession to follow, where to live, or heaven forbid, what type of car to drive.
The North American automotive marketplace is not kind to the Libra, especially today. With over forty brands, and even more models to compare, the time it takes to determine the appropriate vehicle may be measured not in weeks or even months, but rather administrations. Now with all of the niche cars and their laundry lists of available options, one could probably do quite well for himself in an occupation that simply involved choosing for them.
People born between the third weeks in September and October aside, what is the "right" mixture of nameplates and models a car company should offer? It seems that people are demanding more and more niche areas be filled, but on the other hand when you look at the two companies with the broadest concoction, both are just trying to keep the proverbial wheels from coming off.
I guess conventional wisdom would be to consider the "anti-GM." Toyota's product assortment neatly spans three distinct income brackets: small, medium, and large (Scion, Toyota, and Lexus). Within each brand is a little bit of something for everyone. It makes almost as much sense as the "Kaizen" business model itself.
Let's try another one. How about the Volkswagen, Audi method? Instead of a three-part approach, they come at you with just two. One would think the strength of the two-sided assault would be like offering small – large, Laurel – Hardy, Peanut Butter – Jelly. Instead, however, they have somehow crossed their wires, and cars that are clearly Audis are sold as VWs, and vice versa.
The plan to offer an attainable "intro" line, with a nice compliment to follow once the kids move out and college is paid for, seems so simple and has been successfully done by others (Honda - Acura, Nissan - Infiniti). At the end of the day, it is in the overlap where the identity and message is lost and you run into trouble.
Well then, how about one-line? Unlike the multi-brand approach, offering just one and then some variations on it can capture a specific bracket of each segment. Very interesting approach. The first three manufacturers that come to mind (Hyundai, Kia, and Suzuki) do just that, and compete in the "economy" bracket with a single brand message, which no one will confuse with anything else.
OK, so we have seen that efficient product mixes can come in one, two, or three brands. Judging simply on the examples we have seen, one is good, two is better, and three is best. How about four? Or more?
Four, hmm, ok…Chrysler, Dodge, Jeep, and Mercedes-Benz. But here is where the law of diminishing returns really starts to take shape. The Sebring is the Stratus? Or the Charger is really a 300C -- no wait, the Aspen, Durango and Commander? Hold on, the line up here is like the "who's who" of evil twins and alter egos. What is a Chrysler and what is a Dodge?
The idea that there might be some overlap between a loaded VW GTI and an Audi A3 may be passable, but making "Doppelganger" the foundation of your product mix simply leaves customers guessing. And its not just brand identity we're talking about here. Once you start messing with a car's DNA -- the Crossfire, for example -- people take one look and say, "Well, what is it?"
So, based on this highly technical and scientific analysis, it seems three's company when considering the optimal number of brands. Maybe that's why we always had three domestic automakers in the first place. If you just keep adding brands and models, do things swing back into shape?
I'm afraid not. All we are left with at this end of the range are Ford and GM, tipping the scales at a hefty eight brands each. What's truly fascinating is that there isn't one brand designated for trucks, one for economy cars, one for sports, etc., but rather they try to cover nearly every segment with every brand. It's like running Dell, Compaq, and Lenovo under one roof.
These companies have grown to the extent that their very names can't adequately describe them. Ford "Motor" Company and "General" Motors, boy we have gotten fat and happy. In this world there are compulsive eaters and then there are those who simply consume for sport. Admitting you have a problem is half the battle.
Having been born in the second week in October, I will not make it past large or small. But for the rest of the buying public who are looking to purchase a domestic automobile, please, just give us a chance.


Recent Comments